Getting Help

Support is provided for the Lawrencium cluster during regular Laboratory business hours (M-F, 8am-5pm Pacific Time). Users needing assistance can request help using the following methods.

Report a Problem:

  • Send email to hpcshelp@lbl.gov to submit a trouble ticket.
  • HPC Consulting Help:

  • Send email to hpcshelp@lbl.gov
  • Talk to a consultant during business hours (M-F, 9am-5pm Pacific Time) by calling 1-510-486-4007.